Homeowners buy insurance because it gives them peace of mind. The moment they sign their policy they think they aren’t financially liable for any damages to their home. This helps them sleep easier at night, at least until they actually have to file a claim.
Your insurance company doesn’t want to pay for thefts or damages to your property any more than you do. They routinely deny claims to people who have been victimized. While this seems unfair, insurers usually have an honest reason for denying the claim. They can make errors or may have reason to believe that homeowners are at fault. However, an estimated 10% of claims are unjustly denied by unscrupulous insurance companies.
Whatever the reason your claim was denied, you have the right to get the money you are entitled to. You have already suffered from the trauma of losing property which may have sentimental value to you. You should at least fight for the chance to help rebuild what you had before.
First and foremost, you need to look at the claim. The insurance company is supposed to provide a reason for the denial. Understanding why they denied your claim (or at least the reason they gave you) is the best place to start.
Insurers may not provide coverage for certain damages. You need to review your policy to see if there is a discrepancy between the terms stated and the rationale given in the denial. Also, familiarize yourself with any policy maximums that are listed in your policy document. Even honest insurers can confuse policies and deny or limit coverage. You can’t fight the decision if you don’t catch the discrepancy.
If you believe your claim shouldn’t have been denied, you can appeal the denial with the insurer. Filing an appeal doesn’t guarantee you will receive coverage, but it is worth a shot. Increase the likelihood of getting your money back by documenting all evidence supporting your claim. Even if your claim is still refused, you can use it if you decide to take the insurance company to court.
Always document all transactions with your insurance company. If you keep records of all the paperwork you file, you can improve your odds of fighting a denied claim. Remember, your insurance company is not going to pay for a claim if they don’t have to. At the very least, you need to make sure they give you a good reason for denying you coverage.
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